FREQUENTLY ASKED QUESTIONS
How do I place an order?

You can email us on mail@alweddingcakes.co.uk or call us on 07800 767 846 or alternatively go to our contact page and we will get back to you as soon as possible.

What size wedding cake will I need?

Please consult our portion guide page.

How much are your wedding cakes?

Prices vary depending upon the design, type of cake and the number of tiers.  Please refer to our pricing and delivery page or contact us directly for a quotation.

Can you deliver our wedding cake?

Yes, our cake delivery service is dependent upon availability so booking early particularly during the wedding season is recommended. For more information please go to our services page.

Where will you deliver to?

We deliver our wedding cakes to Kent, Sussex, Surrey and London.  Cakes delivery to wedding venues in Tunbridge Wells is free.

Can I collect my cake?

Yes, but if you wish to collect your cake it should be noted that you are liable for any damage once it’s left our premises.

Can I mix the flavours of my cake?

Yes, each tier of your wedding cake can be a different flavour.  For more options see our fillings and flavour page.

How do I pay for my wedding cake?

We accept payment by cash, cheques and BACS transfer.

Do I need to pay a deposit for my wedding cake?

To confirm an order, a non-refundable deposit of £100 or 25%, whichever is the greater is required

Do you charge for consultations?

No, all our consultations and tastings are free but by appointment only.  We will be delighted to meet with you and discuss your requirements.

Can I hire a cake stand for my wedding?

Yes, we have a lovely collection of contemporary and vintage cake stands to tie in with your wedding theme.  Cake stand hire is from £10.  We take a returnable deposit of £50 which is refunded once the stand is returned in its original condition.  We can also collect the cake stand from the wedding venue for a small additional charge.

How far in advance do we need to order our wedding cake?

This depends on the time of year your wedding is taking place, but the best advice is as soon as possible.  The summer months are our busiest time so book at least six months in advance.  We may be able to accept orders at shorter notice so it’s always worth giving us a call.

Can you make me a nut free wedding cake?

Yes, although we use nut free recipes our cakes are made in a kitchen where nuts are present; therefore we cannot guarantee that the ingredients we use do not contain traces of nuts.  It should be noted that we use marzipan, containing almonds, on our fruit wedding cakes and coconut in our carrot cakes.